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Why else is empathy important? Microsoft is both a services and a product company, and its offerings have to resonate with users. “If empathy as a measure of emotional IQ is a predictor of success, then Nadella hit the nail on the head by inculcating the corporate giant with the trait from top to bottom. CNBC Transcript, Microsoft CEO Satya Nadella Sits Down With CNBC’s Jon Fortt “One of the books I first recommended that everyone read, when I first got on, was Nonviolent Communication, which used to be able to say, look, let us make sure we are empathetic to each other’s needs, because it requires that.” Ben Peterson, BambooHR, Recommended by Forbes Human Resources Council as a must-read book for positive impact on how to approach work. It’s also the first book Satya Nadella asked his leadership team to read, which is meaningful.” This book is not a new title, but for me, it does much better than other books at unveiling key principles and practices of exceptional communication. “Nonviolent Communication is hands-down one of the best books I’ve read as a business owner, as well as a husband and father.


What People Are Saying About Nonviolent Communication “Nonviolent Communication shows us a way of being very honest, without any criticism, insults, or put-downs, and without any intellectual diagnosis implying wrongness.”

Language: understanding how words contribute to connection or distance.Consciousness: a set of principles that support living a life of compassion, collaboration, courage, and authenticity.Nonviolent Communication is the integration of four things: If “violent” means acting in ways that result in hurt or harm, then much of how we communicate-judging others, bullying, having racial bias, blaming, finger pointing, discriminating, speaking without listening, criticizing others or ourselves, name-calling, reacting when angry, using political rhetoric, being defensive or judging who’s “good/bad” or what’s “right/wrong” with people-could indeed be called “violent communication.”
